The CaffèInsights programme was launched online during last year's lockdown to offer business owners practical advice on how to navigate the pandemic.

Continuing in the same vein, the post-lockdown live programme, hosted by John Richardson from the Café Experts, will cover topics such as building a successful brand and social media strategy, how to boost profits by adding a retail offering to your existing business right through to current and future trends.  John will also be inviting previous CaffèInsights contributors who after a year of lockdown managed to change their business models to create stronger, more resilient businesses.

Please see below for full timetable and speaker list...

 

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Goodtill

CaffeInsights

Speakers

Timetable

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10:30
  1. CaffeInsights
    45 mins
    Branding - how building a strong brand, rather than just a business, can dramatically improve the value of that business as well as open up new revenue streams.
11:30
  1. CaffeInsights
    60 mins
    Trends and the future - Covid has created systemic changes in consumer behaviour. We examine what that means for our industry and how to best take advantage of these changes.
13:00
  1. CaffeInsights
    45 mins
    Technology - we examine the enormous advances in how technology can be used to create more profitable and easier to manage cafes and coffee shops.
14:00
  1. CaffeInsights
    45 mins
    Social Media - how to make sure your social media, over various platforms, produces tangible financial results and builds long term brand value.
15:00
  1. CaffeInsights
    45 mins
    Recruitment and retention - how to recruit and retain an exceptional team, even in the current highly challenging environment.