18 Oct 2020

CaffèInsights - Episode Sixteen

John Richardson

With much of the U.K. moving in and out of various levels of lockdown John Richardson has created a training  video with ten practical steps you can be  working on to keep your business profitable and more resilient.  These include:

  • Techniques to rework your menu to be as profitable and flexible as possible
  • Methods to make your customer feel safe (and therefore spend more) with specific case studies
  • A process to keep your staff "on board" and actively engaging with the various changes you are inevitably making
  • The key numbers and financials you must be keeping an eye on

CaffèInsights + is our new online learning platform that provides access to a series of premium training videos.

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